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Water & Sewer Utility Payments

The Village of Ashwaubenon billing collection processes through a recently approved agreement between the Village and the Green Bay Water Utility. Since 2006, the Village has purchased water through, and partnered with Green Bay for the billing and collection of the quarterly Village Utility bills. The Village uses Green Bay Utility’s water systems and procedures with the entire water billing and collection process. All other Village Utility services remain the same.

All utility billing collections are handled by the Green Bay Water Utility as part of an agreement between the Village of Ashwaubenon and Green Bay Water. Utility bills will continue to generate from the Green Bay Water Utility; however, the Village will no longer accept payments at Village Hall. See below for all payment options.

NOTE: The Village will maintain its current water utility crew for all service, maintenance and meter reading needs. The changes are only related to billing payment collections.

Available Utility Bill Payment Options

  1. View & Pay your Water Bill Online pay e-Care.  Follow the set-up instructions online.

  2. Pay Water Bill Online - One-Time payment (no registration required)

  3. Set up automated payment to the Village from your bank account by completing the PAP Form.

  4. Set up an online bill-pay payment through your individual bank. Contact your bank for set-up instructions. Have banks send physical checks to the following address:
            Ashwaubenon Utility
            P.O. Box 187
            Green Bay, WI 54305-0187

  5. Write a check and mail to the following address:
            Ashwaubenon Utility
            P.O. Box 187
            Green Bay, WI 54305-0187

  6. Pay in person at the Green Bay Water Utility at the following address (please make check payable to Ashwaubenon Utility):
            Green Bay Water Utility
            631 S. Adams Street
            Green Bay, WI 54301

Check Free Automatic Payment Plan

Click the link below and a Check Free Automatic Payment Plan Agreement Form will appear as a pdf document.  Please print the document, fill it out and send it with a voided check to:

Ashwaubenon Utility
P.O. Box 187
Green Bay, WI 54305-0187

Phone Numbers for Contact

Billing Questions or Change of Address: 920.492.2337
Meter or Service Questions: 920.492.2335

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