Open Records Request

You must complete and submit a Request for Records Form; prepayment for the records may be required. If an insurance company or attorney wishes to request an accident report, requests must be submitted in writing on letterhead together with a completed DPPA Limited Vehicle/Driver Record Information Request Form.

• Call the Records Department at 920.492.2313
• In person between Monday through Thursday, 7:30 a.m. to 4:30 p.m. and Friday, 7:30 a.m. - 11:00 a.m.
• By email to apsrecords@ashwaubenon.gov
• By mail (with required Request For Records Form or  DPPA Limited Vehicle/Driver Record Information Request Form) to:
  Ashwaubenon Public Safety Department
  Attention: Records
  2155 Holmgren Way
  Ashwaubenon, WI 54304

Q. How long do requests take and how much do they cost?
A. All requests are fulfilled on a first come first served basis. Responses to a request are completed as soon as practicable and without delay; however, larger, more complex requests will take longer to be completed. The cost is $0.25 per page and $3.00 per disc (photos, audio or video recordings). Prepayment may be required if the total fee exceeds $5.00. Postage fees will be added when records are mailed. Electronic (video) records will take longer to process.

Q. What is no longer generally available?
A. Under 18 U.S.C. § 2721(C), the following information about a person is NOT available to the public:

• Name
• Address
• Date of Birth
• DMV Photograph
• Social Security Number
• Telephone Number
• Medical or Disability Information
• Driver's License Numbers and Physical Descriptors
• Vehicle Registration Plate Numbers and Related Information
• Vehicle Identification Numbers (VIN)

Q. How can I get personal information?
A. The Ashwaubenon Public Safety Department Request for Records with DPPA form provides you with the opportunity to let us know of the DPPA Exemption/s under which you are requesting personally identifiable information regarding your own or another person's record.

• With or without a qualifying exemption, the record is subject to release; however, personally identifiable information may not be included.